O360/FEP (Front-End Processor) is the optimal choice in automation equipment front-end management and financial interbank transaction processing for financial industries. O360/FEP is designed to meet the demand of connection with massive automation remote terminal units, including ATM, passbook printer, Add-Value Machine (AVM), Kiosk, and POS, featuring additional functions in transaction authentication and interbank transactions.

O360/FEP® contains the following functions and features

Supporting various service channels

O360/FEP supports ATM, Add-Value Machine (AVM), Multimedia workstations (Kiosk), credit card POS terminals, Passbook Printer and many other service channels.

Supporting different interbank systems

Supporting Financial Information Service Co., Ltd, National Credit Card Center of R.O.C., VISA, and MasterCard. Types of transactions supported include: bank card and international bankcard withdrawal, deposit, balance query, transfer, password change, payment, IC card transaction, Credit card cash advance, credit cards, debit card spending, business information query, credit check, interbank fund transfer (wire deposit, interbank remittance, treasury remittance, and security settlement payments.). 

In response to China’s opening of financial market, O360/FEP also offers connection with the local interbank network solutions where payments, regardless of the amount, can be settled directly or through small front-end terminals connecting to China Unionpay or People’s Bank of China (PBC).

Supporting multiple protocols

Banks develop complex protocols supporting requirement due to time factor and operational requirement. For this reason, O360/FEP is designed to provide full support for the special banking environment. O360/FEP supports the closed environment used by the financial circle and the protocols of development environment, including Ethernet, Token-Ring, X25, SDLC, HDLC and other physical lines. The protocols supported include TCP/IP , SNA, OLF/TP, HDLC, X.25, MQ, Web Service.

Supporting three types of synchronized failover mechanism based on the requirement

O360/FEP® adopts full distributed computing concepts that supports cluster and load balance. Consequently, the operational performance increases with the customers’ business growth at all time. The process of upgrade only requires the increase in computing equipment and change of system configuration without the need to make programming correction, simplifying the expansion process. 

O360/FEP® implements from one of the three different layers of failover mechanism based on the customers’ requirement of Service Level Agreement (SLA) of system and budgeting consideration. Customers will have the option to choose from three levels of failover mechanism. 

1. A/S Model (Active/Standby) 

Providing same-site different failover, where single server is used for daily operation and may be manually operated or automatically switched to failover in case of any anomaly. 

2. A/A Model (Active/Active) 

Providing parallel processing and different failover function, where two or more servers are used for daily operation and may be automatically switched to failover in case one of the operating servers fails. 

3. Superior A/A (Active/Active) Model 

Providing parallel processing, different failover and fault-tolerance function, where two or more servers are used for daily operation. In case one of the operating servers fails, other available service nodes will automatically replace the service so that the front-end system (i.e. ATM) will not result in interrupted service due to failure on certain node.

Comprehensive Management Function

O360/FEP® system treats various terminal equipment, interbank network and back-end systems as the different service channels, providing corresponding supporting management function for the respective service channels. For ATM, multimedia workstations, passbook printers and other stationery financial interface equipment, an equipment management system is added to provide automatic monitoring management function (our automatic equipment monitoring system required). 

Monitoring will take place on equipment connection, machine condition, suppliers and checks inventory. When problems occur, the administrator will be notified for handling based on configured user authorization through the screen, voice, fax, message, and email. 

For point-of-sales system, mobile banking, telephone banking, and online banking and other non-stationary interface equipment, the interbank system connection and transaction are also implemented with equipment administration system according to the system default frequency of administration transactions. In case no transaction takes place after certain time, the administration system will remind the administrators for any anomaly with inspection through proper practice configured by the users.

Supporting complex transaction routing module

Routing module is provided to support the complex transaction routing module and transaction logistics determination, supporting multiple-input/single-out transaction such as list of query transaction that is properly connected to the front-end financial terminals, including Phone Banking Server, Mobile Banking Server, Internet Banking Serve, and other service channels.

Administration of Bank Cards

Supporting instant card issuance, batched card issuance, multiple accounts per card, multiple cards per account, code printing, card inventory administration operation. Branches can carry out the operation through the operational interface of O360/FEP®.

Benefits offered by O360/FEP® to customers

1. O360/FEP® offers a stable and mature transaction integration platform to provide simple integration and development tools and to serve as the best example in integrated banking business function. 

2. Perfect remote failover mechanism and the application of exclusive fault-tolerance technology achieve business objectives in uninterrupted services. 

3. Contribution to downsizing in core banking system to replace functions such as connection processing of server, interbank processing, transaction authentication, and automation equipment.

4. Assistance in reducing risks associated with core system conversion, shortening the schedule and manpower required for core system conversion.  

To understand how we achieve these above objectives, please contact us immediately.